We continue with Anne-Claire Broughton. She is Principal of Broughton Consulting, LLC, Durham, NC. Her many publications include the Business Action Guide Series of innovative employee engagement practices (with The Hitachi Foundation). Anne-Claire is active with efforts to educate retiring business owners and their advisors about the possibility of employee ownership as an exit strategy. She also shares innovative employee engagement practices to help business owners thrive. In addition, she is President of EarthShare North Carolina’s Board of Directors, an active amateur musician, and parent of a teenager.
Some of the insights we’ll hear:
Questions
What are your “butts in the seats”? What is your key/critical/one number?
Belgium Brewing has 4 ways of making decisions:
unilateral
unilateral with input
group decision - consensus
group decision with input
How could you adapt these and Everyone just needs to know how decisions need to be made?
Are you ready to open up your business practices with your team?
I would love to see your answers to these questions. You can leave them in the comments on this episodes page at inspiredandintentional.com/episode16, on Twitter @toddareed, LinkedIn @ToddAReed, or on Facebook, search for the Inspired and Intentional page.
http://inspiredandintentional.com/
https://www.facebook.com/Inspired-and-Intentional-1658283491074728/?ref=hl
Ratings on iTunes help other leaders find this podcast and to know that I’m not some wackjob recording this thing out of his basement...wait. Please go to iTunes or Stitcher, post a rating and review and I’ll recognize you on the show, I know right? Thank you for listening and until next week, be Inspired and Intentional.
The inspired and Intentional podcast is copyright 2016 by its owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.
Gallup reports 70% of employees are disengaged from their work. This leads to high and expensive turnover, poor productivity, and what Ari Weinzweig calls an energy crisis in the workplace. There are companies and organizations out there bucking this trend. By talking with these inspiring leaders, the goal of the Inspired and Intentional podcast is to help you know that you’re not alone. There are others that, not only, want to run a financially solid organization, but also one that intentionally inspires those on their team and in their community to significance and purpose.
This is Todd Reed, your host. I want to thank those who have provided feedback and downloaded the episode. Remember, you can leave comments and feedback at InspiredAndIntentional.com. You can also sign up for an update email to get the latest news in the world of Inspired and Intentional business.
Gallup reports 70% of employees are disengaged from their work. This leads to high and expensive turnover, poor productivity, and what Ari Weinzweig calls an energy crisis in the workplace. There are companies and organizations out there bucking this trend. By talking with these inspiring leaders, the goal of the Inspired and Intentional podcast is to help you know that you’re not alone. There are others that, not only, want to run a financially solid organization, but also one that intentionally inspires those on their team and in their community to significance and purpose.
This is Todd Reed, your host. I want to thank those who have provided feedback and downloaded the episodes. Remember, you can leave comments and feedback at InspiredAndIntentional.com. You can also sign up for an update email to get the latest news in the world of Inspired and Intentional business.
Anne-Claire Broughton is Principal of Broughton Consulting, LLC, Durham, NC. Her many publications include the Business Action Guide Series of innovative employee engagement practices (with The Hitachi Foundation). Anne-Claire is active with efforts to educate retiring business owners and their advisors about the possibility of employee ownership as an exit strategy. She also shares innovative employee engagement practices to help business owners thrive. In addition, she is President of EarthShare North Carolina’s Board of Directors, an active amateur musician, and parent of a teenager.
In this episode Anne-Claire shares
What a consultant do for a company wanting to make a change.
The power of appreciation.
What kind of mindset a leader needs to move their organization to one that intentionally inspires their people.
Questions
How can you increase the level of appreciation within your organization?
Are you consistent in your presentation of your values and culture or do you pay attention when you have the time?
What are metrics that your employees can measure and have an impact on?
And, what is the metric that really matters to your company?
I would love to see your answers to these questions. You can leave them in the comments on this episodes page at inspiredandintentional.com/episode15, on Twitter @toddareed, LinkedIn @ToddAReed, or on Facebook, search for the Inspired and Intentional page.
Ratings on iTunes help other leaders find this podcast and to know that I’m not some wackjob recording this thing out of his basement...wait. Please go to iTunes or Stitcher, post a rating and review and I’ll recognize you on the show, I know right? Thank you for listening and until next week, be Inspired and Intentional.
The inspired and Intentional podcast is copyright 2016 by its owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.
http://inspiredandintentional.com/
https://www.facebook.com/Inspired-and-Intentional-1658283491074728/?ref=hl
I'm excited to continue with my conversation with Matthew Bodary, Account Manager for Zingerman’s Coffee Company.
This week Matthew we’ll cover topics like
1. Is your training given context? Is it explained why it’s there, what it’s about? Is it organized and easily tracked so they and their team know where they are in the training cycle?
2. Visioning - Are you and your people very clear on what success looks like in your organization?
3. Meetings - are your’s focused, everyone prepared, expected roles, set agendas, starting on time, and have clear objectives?
4. Engagement - He said, “Picturing yourself sharing in the creation of something special.”- Again with the clear vision, where your organization is going and what it will look like. Can your team see that, understand, and see how they fit into that and what role they can contribute to be part of something bigger than themselves?
I would love to see your answers at one of the many Inspired and Intentional outlets:
You can find show notes, the questions, at inspiredandintentional.com/episode12. You can find links to the coffee he mentioned Honduras Pablo Paz coffee that was partially funded by Aldea Development. While there you can also sign up to be kept up to date on the latest podcasts and happenings in the world of Inspired and Intentional business news.
I can also be reached on Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.
You can get hold of Matthew by emailing him at mbodary@zingermans.com.
https://www.linkedin.com/in/toddareed
https://www.facebook.com/Inspired-and-Intentional-1658283491074728/
One last favor, reviews and ratings really help other leaders looking for a podcast to inspire them. Please take a moment to review this podcast on iTunes or stitcher.
Thank you for listening and join us next week as we wrap our conversation with Matthew. Until next week, be inspired and intentional.
The inspired and intentional business podcast is copyright 2016 by it’s owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.
This week Matthew we’ll cover topics like improving the customer experience, finding meaningful success measurements, and measuring things like workplace energy.
1. Are your people looking for ways to delight/improve the experience of customers, especially those everyday customers? Do you have a system to encourage this? What could you do to change this?
2. “I think it’s important, in some way, to see measurable affects of your work.” Matthew uses the analogy of putting and being able to see immediate results of your putting. And how important that is in improving your game. Things to check if they are impacting the bottom line in a positive way.
Things go measure:
Sales
Coffee Quality -
Effects of new systems implemented
Waste generated - compost (There is an example given in something I read where a dishwasher commented on how many fries he threw away. The Roadhouse lowered the portions, while offering free refills. There was a marked lowering of costs.)
He then talks about tying some of the gainsharing monetary reward to both profit and hitting some of these other measures.
What are some other areas you could measure within your business to improve your bottom line, profits, and employee engagement?
3. He spoke about the Department Operating Report with measures like
How can you include your team to determine meaningful measurements? What way can you get them involved in the tracking and reporting of the results?
4. Another measure, energy. “You’re either contributing or detracting from the workplace energy.”
3 Types of energy
Physical
Mental/Emotional
Vibrational (How you’re appearing to others.)
What could you measure that would improve the overall vibe of your workplace?
I would love to see your answers at one of the many Inspired and Intentional outlets:
You can find show notes, the questions, at inspiredandintentional.com/episode11. While there you can also sign up to be kept up to date on the latest podcasts and happenings in the world of Inspired and Intentional business news.
I can also be reached on Twitter @ToddAReed, on LinkedIn at LinkedIn.com/in/toddareed, and on Facebook, search for inspired and intentional.
You can get hold of Matthew by emailing him at mbodary@zingermans.com.
https://www.linkedin.com/in/toddareed
https://www.facebook.com/Inspired-and-Intentional-1658283491074728/
One last favor, reviews and ratings really help other leaders looking for a podcast to inspire them. Please take a moment to review this podcast on iTunes or stitcher.
Thank you for listening and join us next week as we wrap our conversation with Matthew. Until next week, be inspired and intentional.
The inspired and intentional business podcast is copyright 2016 by it’s owner. The music is Funk Game Loop, Kevin MacLeod Royalty Free from Incompatech. Thank you for sharing your talent.